Improvia Creator CRM

Internal tool — Improvia team

Every TikTok creator conversation, in one secure inbox

Improvia Creator CRM brings your brand's TikTok direct-message conversations into a single, searchable workspace — so the team never loses track of a creator relationship.

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Unified creator inbox

Every TikTok creator conversation in one place, with unread tracking, timestamps, and full message history.

Fast search

Find any creator or conversation instantly by name, handle, or message content.

Secure connections

TikTok accounts connect via OAuth. Access tokens are encrypted server-side and never reach the browser.

Manual sync

Pull the latest conversations on demand with a single click — no background automation surprises.

Team access control

Employees only. Access is granted by an administrator and every row is protected at the database level.

Built for the team

Structured to grow into AI-assisted workflows and integration with our existing systems.

Secure by design

Authentication, database, and server logic run on Improvia's managed cloud backend. TikTok tokens are stored encrypted at rest, API credentials live in server-only environment variables, and raw API responses are retained for troubleshooting.